Lotter7 Terms & Conditions — Complete policies written in clear, straightforward English

1

General Terms & Conditions of Use

Lotter7 (part of bundles.lotter7.net) is an online gaming platform that provides entertainment services to users of legal age. By using this platform, you agree to all the terms and conditions set out below.

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country from which you are accessing the platform.
• Each user is solely responsible for the security of their own account.
• Lotter7 reserves the right to update these terms at any time. Users will be notified of any changes via email or in-platform notification.
• These terms are available in both Bengali and English. In the event of any discrepancy between the two, the English version shall prevail.

2

Account Registration & Verification

Providing accurate personal information is required to create a valid account on lotter7. Submitting incorrect or false information may result in immediate account termination.

What You Need to Register:

• Full name (as per National ID card)
• Date of birth (required to verify 18+ age)
• An active mobile number (for OTP verification)
• Email address (optional but recommended)

Single Account Policy:

Only one account is permitted per person, household, or IP address. Any attempt to create multiple accounts will result in all accounts being terminated and funds may be forfeited.

KYC (Know Your Customer):

Lotter7 may request identity documents (NID, passport) or proof of address for account verification at any time. Withdrawals may be put on hold until KYC is completed.

3

Deposit, Withdrawal & Payment Policy

Withdrawals can only be made to the same payment method used for the deposit. Withdrawals to third-party accounts are strictly prohibited.

4

Bonuses & Promotional Offers

Every bonus offer on lotter7 comes with specific terms and conditions. Please read them carefully before accepting any bonus.

General terms for the welcome bonus:

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• Bonus amounts generally require a wagering of 20–35x (see individual offer terms for details).
• Wagering must be completed within 30 days of the bonus being credited.
• Some games may not allow bonus bets or may count them at a reduced rate — check the details for each bonus.
• If bonus conditions are not met, the bonus amount and any winnings derived from it will be forfeited.

Promotion Abuse:

Any attempt to abuse lotter7's promotion system — such as claiming bonuses through multiple accounts or using bots — will result in account termination.

5

Gaming Policy & Fair Play Guarantee

All games on lotter7 are third-party verified using an RNG (Random Number Generator). This means every outcome is completely random and cannot be predicted in advance.

• RTP (Return to Player) information for slots is available in the game info section.
• Live game outcomes are controlled by a live dealer — not by software.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• In Sports Betting, if a match is cancelled or abandoned, the bet will be refunded.

6

Prohibited Activities

The following activities are strictly prohibited on lotter7 and will result in account termination:

• Creating or operating multiple accounts.
• Using bots, automation software, or algorithms.
• Accessing another user's account without their permission.
• Engaging in money laundering or any transactions involving illegal funds.
• Attempting to manipulate the bonus system.
• Harassing or defrauding other members.
• Attempting to hack or gain unauthorized access to lotter7's software or systems.
• Assisting anyone under the age of 18 to gamble.

7

Account Termination & Suspension

Lotter7 reserves the right to suspend or terminate an account under the following circumstances:

• If there is suspicion or evidence of a terms violation.
• If false information is found during KYC verification.
• Unusual or suspicious transactions on your account.
• Account inactive for an extended period (1 year).

Members may close their account at any time. Please withdraw any available balance before doing so.

8

Responsible Gaming Policy

Lotter7 believes gaming is entertainment, not addiction. That's why responsible gaming is our top priority.

• Members can set their own daily, weekly, or monthly spending limits.
• The self-exclusion feature lets you deactivate your account for anywhere from 1 week to permanently.
• If you show signs of problem gambling, lotter7's support team is here to help.

For more details, visit our Responsible Gaming Page View.

9

Privacy & Data Protection

Lotter7 takes the protection of members' personal data very seriously. Your information is never sold to any third party.

• All data is protected with SSL TLS 1.3 encryption.
• Payment details are sent directly to the payment gateway and are not stored by lotter7.
• Separate consent is required for marketing emails.

For more details, please visit our Privacy Policy Read it here.

10

Dispute Resolution Process

For any dispute or complaint, here is how we handle it:

• Step 1: Submit a complaint via email at support@lotter7.net or through live chat.
• Step 2: lotter7 will begin an investigation within 48 hours and aim to resolve the matter within 7 business days.
• Step 3: If the issue remains unresolved, you may escalate it to an independent arbitration board.

The relevant balance may be temporarily placed on hold during an ongoing dispute.

11

Limitation of Liability

Lotter7 is not liable for the following:

• If a game is interrupted mid-session due to loss of internet connection.
• Loss or damage caused by faults in the user's own device or software.
• Delays caused by third-party payment gateways.
• Unexpected technical issues or server downtime.

12

Changes & Updates to Terms

Lotter7 may update these terms and conditions at any time as needed. When changes are made:

• A notification will be sent to your registered email address.
• An update notification will be displayed when you next log in to the platform.
• Updated terms take effect 7 days after the date of change.

Version History