Healthy Gaming

Responsible Gaming — Keep the Fun in Entertainment at lotter7

Gaming is meant to be enjoyable — and at lotter7, we make sure it stays that way. Responsible Gaming isn't just a promise; it's every tool and feature we've built for you.

We promise — your wellbeing matters more to us than your wins
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100%
Our Commitment to Your Safety
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5
Protection Tools
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24/7
Support
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Free
All Tools Are Free
💡 Good to Know

What is Responsible Gaming?

Responsible gaming means enjoying yourself within your means — sticking to a set budget while having a great time. It's not a restriction; it's the smartest habit any player can have.

At lotter7, we believe every member sees gaming as one of life's entertainments — not a source of income. When gaming stays fun, every moment is enjoyable. But when it starts to shift from a habit toward an addiction, knowing when to stop is the real win.

Our Responsible Gaming program is built around giving you control — how much you spend, how long you play, and when you take a break. Every decision stays in your hands.

Lotter7's responsible gaming tools are completely free and available at any time. Using them is not a sign of weakness — it's the smart move of a savvy player.

The Golden Rules of Responsible Gaming
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Play for fun only
Gaming is not a source of income. Think of it the same way you would watching a film or playing sport.
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Only spend what you can afford to lose
Never play with borrowed money or household funds.
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Take regular breaks
Playing for long stretches without a break can be harmful.
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Don't Chase Your Losses
Chasing losses with the thought "I'll win it back this time" is the biggest mistake you can make.
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Spend time with family and friends
Gaming is a small part of life — don't let it come at the cost of everything else.

Lotter7 Responsible Gaming Tools

Your gaming, your control — use these five tools free of charge

Set Spending Limits

Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, the system automatically blocks any new deposits.

Daily Weekly Monthly
Time Limits

Decide in advance how many hours you want to play each day or per session. You'll get a notification when time is up, and your session will automatically go on pause.

Session Limits Daily Time Notifications
Cooling-Off Period

For a short break, set a cooling-off period of 24 hours to 30 days. You will not be able to log in during this time.

24 Hours 7 Days 30 Days
Self-Exclusion

For a longer break, choose self-exclusion ranging from 3 months to permanent. Once active, it cannot be lifted before the selected period ends.

3 Months 6 Months Permanent
Loss Limit

Once you've lost a set amount, your account will automatically pause for the rest of that day or week.

Daily Loss Limit Automatic
Support & Counselling

If you're experiencing gaming-related issues, lotter7's specialist support team is here to help — completely confidentially. No judgment, just support.

Confidential Expert 24/7

How to Use the Protection Tools

Take control of your gaming in just a few simple steps

1
Log In to Your Account

Log in to your lotter7 account and click the profile icon in the top right corner.

2
Open the "Responsible Gaming" section

Go to your account settings and look for the "Responsible Gaming" option.

3
Choose Your Limits

Deposit limits, time limits, loss limits — choose what you need and set your amounts or durations.

4
Confirm

Save your changes. Limit decreases take effect immediately; increases are subject to a 72-hour cooling period.

5
Contact support to activate self-exclusion

For long-term self-exclusion, contact Support directly via live chat or email. It will be activated within 2 hours.

6
Review Regularly

Review your gaming history and spending once a month. Adjust your limits if needed.

Budget Planning Simulator

Set a budget before you play — that's the first step to responsible gaming

Monthly Entertainment Budget (৳)
৳2,000
Days per week you plan to play
3 Days
Maximum Session Duration (Hours)
2 Hours
Your Recommended Limits
Daily Deposit Limit ৳230
Weekly Deposit Limit ৳500
Monthly Deposit Limit ৳2,000
Session Time Limit 2 Hours
Monthly Play Days 12 Days

Tip: Set these limits in your lotter7 account settings. Once set, the system will monitor them automatically.

Recognising the warning signs matters

Watch out for the signs below — don't wait to seek help

Frequently spending over budget

Keeps coming back to chase losses

Gaming cuts into time meant for family or work

Lying to loved ones about your gaming

Feel restless or irritable when not playing

Playing with borrowed money or household funds

Unable to stop gaming, even when you try

Affecting sleep, diet, or health

If you recognise any two of the signs above: Reach out to lotter7's support team now or activate self-exclusion. It takes courage — not weakness.

Check Yourself

Answer honestly — this quiz is just for you, and no one else will see your results

1
Did you exceed your gaming budget last month?
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After a loss, do you feel compelled to play again just to win it back?
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Has gaming caused arguments with family or friends?
4
Has gaming ever affected your work or studies?
5
Do you find it hard to stop even when you try?

Lotter7's Commitment to Responsible Gaming

We don't just follow the rules — we genuinely care

What lotter7 Does How It Works Your Benefits
Age Verification OTP + NID verification at registration 18+ Verified
Real-Time Spending Tracker All transactions are visible on your account dashboard Builds Awareness
Limit reductions take effect immediately Takes effect immediately Instant Protection
Marketing paused during self-exclusion No promotional emails or SMS will be sent No Temptations
Gaming Pattern Analysis Our support team will reach out if unusual patterns are detected Active Support
Free Counselling Referral Connect with a Professional Gaming Counsellor Expert Help

For Family & Loved Ones

If you think a family member or close friend may be struggling with a gaming problem, lotter7 can help you too. It's natural to be worried about someone you care about — but knowing how to approach that conversation isn't always easy.

How you can help:

  • Speak with empathy, not judgment.
  • Help them set limits rather than pressuring them to quit gaming altogether.
  • Set up lotter7's responsible gaming tools together.
  • Recommend professional help when needed.

Lotter7's support team can also speak with family members to help find a way forward. Email us at support@lotter7.net.

Adult Protection

Playing on lotter7 is strictly prohibited for anyone under 18. Mobile OTP and age verification are carried out at registration. It is equally important, however, to ensure that children cannot access the devices of older family members.

To protect children at home:

  • Use a password or PIN on your device.
  • Keep parental controls active on your browser.
  • Always log out of your lotter7 account when you're done.
  • Try to avoid gaming in front of children.

If you believe a minor is using lotter7, contact us immediately at support@lotter7.net. The account will be suspended right away.

FAQ

Questions About Promotions & Responsible Gaming Tools

The best place to see all active lotter7 promotions is the Promotions PageThis page is typically updated at least twice a week — new weekly offers drop on Mondays, and Weekend Special offers arrive on Thursdays or Fridays. On top of that, limited-time exclusive offers are released for special occasions like Eid, Puja, Victory Day, and the Cricket World Cup — these last only 24–72 hours. To stay in the loop, make sure email notifications are turned on when you register. Keep in mind that every promotion has an expiry date and wagering requirements — always read the terms before claiming an offer.

The rules for increasing and decreasing limits are intentionally different — and it's all for your protection. Decreasing a limit: you can do it instantly from your account settings, and it takes effect immediately. Increasing a limit: there's a 72-hour cooling period. This means a request made today won't take effect until 3 days later — giving you time to reconsider before spending more in the heat of the moment. Cooling-off period (e.g., 7 days): cannot be lifted until the period expires. Self-exclusion: once set for a fixed term (3 months, 6 months), it cannot be reversed early. Permanent self-exclusion cannot be undone under any circumstances. This strictness isn't working against you — it's there to protect you.
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Play Responsibly, Enjoy Every Moment

Register with lotter7 and set up your responsible gaming tools from the very start. Keep your entertainment safe and enjoyable.

Healthy Gaming Budget Control Self-Exclusion 24/7 Support
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